Shipping Policy

Shipping Policy of Notré Noir

Below you will find the estimated delivery times for all our shipments:

● Once an order is placed, we need 1–3 business days to process the order. During the week, this usually takes one business day, but if you order on Friday evening or over the weekend, it may take a little longer.
● After processing, your order will be shipped, with an average delivery time of 8–12 business days.

We strive to make the ordering and delivery process as user-friendly as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service. Below is an explanation of how your order is processed and delivered.

Placing an order:
The ordering process at Notré Noir is simple. First, go to the product page, add the desired product to your cart by clicking the black "Add to Cart" button. Make sure you have selected the correct variants. If everything is correct, proceed to checkout by clicking "Proceed to Checkout." On the information page, enter the correct address details and click "Continue to Shipping." On the "Shipping" page, you can review your address details. Please note that every shipment is completely free of charge. Click "Continue to Payment" and select your preferred payment method. At Notré Noir, all payment options are SSL-encrypted, ensuring a secure payment environment. Pay with credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment. Click "Complete Order" and follow the instructions on the selected payment page. If any issues arise, you can always contact us.

Shipping costs:
We cover the shipping costs for every order. All our products are shipped 100% free of charge, with no minimum order quantity.

Shipping your order:
Have you found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible. To maintain fair prices, we consolidate packages in large quantities and ship them once the minimum quantity is reached. We appreciate your understanding and cooperation in contributing to a better and healthier world.

We do our utmost to ship your order as quickly as possible. Contact us via email if you want to ensure your order is shipped today. Our service team will gladly advise you on the best solution.